Zee Media Bureau
New Delhi: The State Bank of India has advertised the recruitment of Chief Customer Service Officers in State Bank Group.
Here's what you need to know all about it.
Also read: Railway Recruitment Board (RRB) Ahmedabad invites applications for 651 posts
Registration and Payment details
Online registration of application is from August 25, 2015 to September 05, 2015.
Payment of fees online is from August 25, 2015 to September 05, 2015.
Last date for receipt of application print out with scanned copy of testimonials through email is September 10, 2015.
Vacancy
Total number of posts are 6.
Also read: Sebi starts hiring process for various Officer posts
Job Profile
The Chief Customer Service Officer is required to act as the Internal Ombudsman of the Bank to strengthen the grievances redressal mechanism and to reduce the complaints to Banking Ombudsman. He/ she shall be the focal point for Internal Grievances Redressal System of the Bank. The Chief Customer Service Officer for SBI shall report to the Chairman and for Associate Banks to respective Managing Director.
Eligiblity criteria
(A) Age Limit: (As on 01.08.2015): Not above 65 years as on 01.08.2015
(B) Essential Qualifications:(As on 01.08.2015)
I. Retired in the grade as General Manager from any Schedule Commercial Bank other than the Bank(s) for which he has applied. The official should have superannuated or have taken voluntary retirement and should have retired as on 01.08.2015.
II. The official should not have worked in any capacity in the Bank(s) for which he is applying.
(C) Experience: The official should possess necessary skills and should have exposure in working
of more than three areas of operations in banking such as General Banking, Credit, Forex Operation, Treasury Operation, Government Business, Merchant Banking, Credit Card Operations etc.
Nature Of Engagement: Contractual
(i) Period Of Contract: The initial tenure of appointment shall be for 3 years which can be extended at the discretion of the Bank till the candidate attains the age of 68 years subject to fulfilling eligibility criteria of the Bank.
(ii) Termination Of Contract: The contract can be terminated at one months’ notice on either side or on payment / surrender of one month’s compensation amount in lieu thereof.
Selection Procedure:
(i) Selection will be based on personal interview.
(ii) Candidates will be short-listed for personal interview, based on their qualification and experience.
Application Fee (Non Refundable): Rs 500. Application Fee once paid will NOT be refunded on any account nor can it be held in reserve for any other examination or selection.
How to apply: For detailed guideline procedure-a) Application Registration, b) Payment of Fees, c) Photograph & signature scan & upload visit bank’s website www.statebankofindia.com
or www.sbi.co.in-> careers with us -> Recruitment of CCSO in State Bank Group–2015.
